Emergency Call Process:
1. Emergency call comes to our 24 hour hotline - 919-467-1991.
2. On-call supervisor evaluates loss and dispatches our certified technicians.
3. Certified technician arrives and stabilizes the situation.
4. After stabilization, mitigation plan is discussed with the client and insurance company.
5. Restoration estimate is prepared and is sent to the insurance company.
6. Estimate is approved and restoration begins.