Does My Homeowners Insurance Cover Washing Machine Leaks?

One of the most common malfunctioning appliances we encounter in the water damage and restoration business is failing washing machines.

We were just at a home last week here in Cary and the washing machine was up on the second floor. The homeowner was gone for a weekend and came home to a major problem. When they arrived home, water was pouring out from above their door! The electric was out. They looked at the ceiling and the paint was falling off. They went upstairs to see what the problem was and the wood floors were drenched.

Having a washing machine on the second floor is very popular here in Cary. This offers the convenience of having clean clothes right near the bedroom.

About half of the cases we see of washing machine problems are from the water supply hose. This is the hose that feeds water into the machine. If this hose breaks it is just like having a garden hose in your home capable of pumping out up to 500 gallons per hour!

If you are experiencing this type of problem, leave the home and call us immediately. There is a risk of electrocution. We can get in, shut the power off, and stop the water from flowing.

This type of damage is usually caused by homeowner’s insurance policies with no problem, although, the insurance agent or adjuster may determine that you were negligent. This usually only happens if you have a very old washing machine that has not been maintained in a very long time.

If you have this type of water damage call us immediately. We are probably one of your insurance company’s recommended restoration companies. Full details are available on our Cary Water Damage page.

We will work with them to get your home back to normal as quickly as possible.

washing machine

Does Homeowner’s Insurance Cover Burst Pipes?

We are located in Cary North Carolina and respond to burst pipes all over Wake County of the time. One of the first things people ask us is: Does my homeowner’s insurance cover burst pipes?

Flooding and water damage from burst pipes can be extensive and expensive. Fortunately, all or a major portion of the damage caused by burst pipes is generally covered by homeowner’s insurance here in North Carolina.

What does homeowner’s insurance cover?

Some insurance policies will cover water damage to the home’s frame, walls, personal property, carpets, floors, cabinets, etc.

There are situations when your insurance policy will deny your claim.

Some basic policies do not cover plumbing and pipe expenses.

Also, if the burst pipes are due to the negligence of the owner or occupant, claims may be denied.

If you are experiencing water damage feel free to visit this page: Water Damage and Restoration

Fire Damage Homes in Wake County NC

February 2015 has been very cold here in Cary NC lately. Some people are using unconventional heating methods and space heaters trying to stay warm during this record cold. Wake County has not seemed record-breaking temperatures like this since the 1970s.

February 20, 2015, there was a fire in Durham on Pershing Street. In this particular case, the residents were attempting to thaw frozen pipes with a propane heater, which ignited combustible material.

If you have a fire damaged the home, visit our fire damage & restoration page, and, if you get frozen pipes during the cold months, please see our page on preventing frozen pipes.

Mold Remediation Cary NC

Looking for mold remediation in Cary NC? We are more than just a mold remediation company. We are Cary NC natives, who have been doing business here in Cary, Raleigh, and Apex since 1991.

Professional Restoration Services is more than just a mold remediation company:

  • We are RSA Certified for mold remediation.
  • We are also North Carolina State general contractors. We’re equipped and licensed to handle not only residential mold problems but also large-scale commercial jobs.

Mold Remediation Services

We are a mold remediation Cary NC restoration company. We typically work with your insurance company after water or flood damage. If you have an insurance claim due to water damage please feel free to call us. We have seen all types of mold.

The mold remediation removal process involves identifying the presence of mold, the type of mold, repairing leaks, water extraction, drying the structure, removing and remediating mold and mold damage.

Signs of Mold

People typically call us if there has been a water leak or flood damage to their home or business. Some of the basic signs of mold are:

  • Excessive humidity
  • Visible mold
  • Strong, musty odors
  • Moisture / water / flood damage
  • Discoloration of walls
  • Molds may be gray, black, green, yellow, orange or various other colors, and may have a velvety or wooly texture

Is all mold dangerous?

There is mold in every indoor environment, but mold growth indoors is not normal.

Some types of mold are not toxic. Small cases of a non-toxic mold may be treated yourself.

Other molds are toxic. Inhaling mold spores can cause everything from chest tightness, sneezing, and wheezing to respiratory infection, asthma, and even poisoning. Some people are more sensitive to some molds than other people.

The “black mold” you’ve likely heard about on the news is called Stachybotrys chartarum. This mold grows in drywall, wood, paper, ceiling materials that have been moist.

mold remediation cary nc

Preventing Frozen Pipes in Raleigh

When temperatures drop in Raleigh, pipes are known to freeze. This typically happens in our area when temperatures dip below 20 degrees.

How do pipes break?

Water expands when it freezes; the pressure is what actually breaks the pipes. This happens regardless of you having metal or plastic pipes.

In Raleigh, homes on slabs may have unprotected pipes in crawlspaces or in attics. Less common are pipes in poorly insulated exterior walls.

Preventing frozen pipes.

Not all pipes that are frozen break. Sometimes, you just have the inconvenience of not being able to use water until they are thawed.

Here are some tips on preventing frozen pipes:

  • Foam insulation. Insulated pipes keep water pipes warmer & reduce energy bills.
  • Keep cabinets open. If you have non-insulated pipes underneath sinks, open up the cabinets allowing warm air in.
  • Let the water drip. If you let the water drip in a sink in your home, preferable a sink far away from where the water comes in to the home, this will allow excess pressure to escape in the event the water does start freezing.

If you have a minor pipe leak, call your plumber. If you end up with major water damage, visit our water damage and restoration page.

Cary NC Ice 2-2015

Burst Pipes and Water Damage in Cary NC Winter

February 17, 2015: Jack Frost has visited Cary North Carolina and we are getting calls for burst pipes and water damage. North Carolina State Governor Pat McCrory issued the State of Emergency which has been lifted as freezing precipitation has now left the area.

The temperatures have made their dip below 20 degrees. Wednesday, February 18, the temperatures are supposed to dip to 3 degrees. Then Thursday, the temperatures will be -4. These are extremely cold temperatures for Cary.

If you have water damage call out emergency hotline now. We most likely work with your insurance company and are probably on their list of recommended water damage restoration companies.

When to pipes break or burst?

Non-insulated pipes can freeze at temperatures under 20 degrees. The water expands and pressure builds, causing the pipes to burst.

Many homes in Cary are built on slab foundations and have water pipes routed through the attic. The attic is a very vulnerable location for pipes, leaving them susceptible to breakage.

When you have a burst pipe in your attic, it often results in major water damage to your home. To learn more about the process, please visit our page on water damage.

Moving forward, to prevent pipes from bursting to feel free to give us a call. Often when we perform restoration on a home that has had burst pipes we offer the homeowner options such as pipe insulation and heating option for attics.

Here is a video shot this morning which shows the current road conditions in Cary, NC: