Can You Really Get All the Water Out During a Restoration?

If your home has serious damage due to fire, wind, or water, call us immediately at 919-467-1991. We will show up soon and work fast to stop any further damage and begin the restoration process. We can work with your insurance company to make sure you pay as little as possible. We’re available around the clock, 7 days a week.

When we help customers with water damage problems in their homes, we’re often asked whether or not we’ll be able to completely dry out anything that’s been damaged by water. Leaving any moisture behind could possibly lead to more problems in the future, and it’s in everyone’s best interest to make sure that those problems are avoided.

It’s absolutely possible to get all of the water out of your floors, carpets, drywall, and any other part of your home affected by water. As certified members of the IICRC, we follow a set of specific set of standards and procedures to make sure that, one way or another, everything will be completely dry, with no risk of mold or other microbial growth.

Depending on the extent of the damage, that may only require drying equipment in order to remove all of the moisture, or it may call for damaged areas to be removed and replaced with new flooring, drywall, or whatever part of your home was ruined. The distinction between those two options is usually a matter of cost, rather than ability.

While some damage could very possibly be dried safely and effectively, the time and costs associated may be more than the cost of replacement. In those cases, it’s in everyone’s best interest to go with the faster and less expensive course of action.

In either case, we will use our specialty tools and equipment to dry the affected areas, and precisely monitor moisture levels to make sure your home is up to standards. We do our best to leave your home dryer than it was before the incident.

Flood Prevention: Basement Waterproofing

If your home has serious damage due to fire, wind, or water, call us immediately at 919-467-1991. We will show up soon and work fast to stop any further damage and begin the restoration process. We can work with your insurance company to make sure you pay as little as possible. We’re available around the clock, 7 days a week.

A common question asked after recovering from a serious flood is what can be done to prevent it from happening again. There’s no way to completely prevent any type of water incident, but there are ways to minimize the risk.

Homes with basements are more prone to flooding that homes without, for the obvious reason that part of the structure is below ground. After a heavy rain, the ground may have trouble absorbing all the water, and it may spill into your basement through cracks and gaps in the bricks or concrete.

There are ways that you can waterproof your basement to prevent it from flooding, but it’s not a small project that can be done in an afternoon. It’s something that’s best done during the construction phase, but can be done as a remodeling project, even years after your home was built.

Beginning with the outside of the building, there are several key areas to focus on.

  • Observe the ground surrounding your home. If the ground slopes down towards your house, that’s exactly where the water will flow. Try adding dirt near the walls to direct the water away, instead.
  • Gutters and downspouts should extend at least 5 feet away from the building. This can be done easily, using simple extensions placed on the existing drainage pipes. The goal is to keep the water from draining directly on the foundation.
  • Plants, brush trees, and gardens should be places more than 12 inches from the walls. Root systems can directs water down and towards the foundation is planted too closely.

Once the outside of your basement is protected, there are steps you can take from the inside, as well.

  • Apply a coat of waterproofing pain to the walls and floor, such as Drylok. It will help keep the air dry, which will prevent mold or mildew from growing. Note that waterproof paint is different that water sealer, which would not work as well for this purpose.
  • Seal up any cracks or joints in the walls and flooring. Dry packing is a great way to ensure these minor faults don’t become a major liability in the future.

If it’s already too late, and you’re wishing you had known this before your basement was a shallow swimming pool, call us today on our 24/7 emergency hot line at 919-467-1991. Our team of certified trained professionals are standing by to help you in your time of need. We’ll work with you and your insurance company to put your home back in order and keep your out of pocket costs to a minimum.

Should You Call Insurance or Restoration Company First?

When dealing with fire, smoke, or water damage to your home, the first thing you should do is contact Professional Restoration Services on our 24/7 emergency hotline at 919-467-1991. Our goal is to stop any ongoing damage, repair any existing damage, and return your home to top condition.

Our trained professionals will be able to assess the situation and determine whether or not an insurance claim is necessary. For some minor problems, it may only require a plumber or painter to fix something, costing you less than the deductible for your insurance policy. This may save you from filing a claim that can potentially be used against you in the future. Your rates may go up, or you may get dropped from coverage completely.

While a small leak from a household appliance may not be a big deal, it’s hard to know how far the damage extends without proper testing with specialty tools, like moisture meters and infrared cameras.

Calling your insurance company first may have some negative consequences that you may not be aware of. Most insurance companies have a list of 3rd party contractors that they work with on a regular basis. The relationship between these companies often leads to the contractors having the insurance companies best interests in mind, and not yours. This means that you’ll get the cheapest repairs possible, and not the most appropriate.

Fortunately, you have the right to choose which company you like handle these situations. That means that you can choose a company like PRS that will have your best interests in mind, and the insurance company can’t fight you on it, even if doing the job the right way costs them more money.

If your home has water, fire, or smoke damage, call us today on our 24/7 emergency hotline at 919-467-1991. We’ll work with you and your insurance company to put your home back in order and keep your out of pocket costs to a minimum.

Is My Water Damage Bad Enough to Require a Professional?

If your home has serious damage due to fire, wind, or water, call us immediately at 919-467-1991. We will show up soon and work fast to stop any further damage and begin the restoration process. We can work with your insurance company to make sure you pay as little as possible. We’re available around the clock, 7 days a week.

Another common question that we get from our customers is how much water damage is enough to warrant calling a professional, and possibly filing a claim with the insurance company. This is a very difficult question to answer because in most a professional assessment is needed to know the extent of the damage. Many signs and symptoms of water damage can be well hidden within walls and beneath the flooring. What may look like a minor spill or leak may indeed be a very serious problem. Alternatively, what appears to be a major leak with extensive damage may be only minor surface damage with no serious underlying problems.

A situation that we see from time to time is an apparent leak in an upstairs bathroom, with visible signs of water damage to the downstairs ceiling. The best case scenario is that the leak is minor, caused by a shower curtain dripping water onto the floor, or the bathtub overflowing a bit. Neither of these are serious problems because they aren’t ongoing issues. The source of the leak has stopped, and the water simply needs to dry. A coat of paint can cover any water stains downstairs, and the problem is solved, with no need to make a claim with the insurance company.

On the other hand, it could be that there’s a slow but steady leak under the toilet. That leak may have been dripping water into the floorboards unnoticed for weeks, or even months. There may be wood rot, mold, or other microbial growth that needs to be addressed properly by trained professionals. This kind of job would certainly require an insurance claim and may take several days to fix.

Because both of those scenarios present themselves with almost identical symptoms, it’s hard to advise someone what the best course of action would be over the phone. If you see signs of possible water damage in your home and aren’t sure if it requires professional attention, call us today on our 24/7 emergency hotline at 919-467-1991. Our team of certified trained professionals is standing by to help you in your time of need. We’ll work with you and your insurance company to put your home back in order and keep yours out of pocket costs to a minimum.