About Professional Restoration Services
About US
- Water Damage
- Fire Damage
- Mold Damage
- Flood Damage
- Tree Damage
- 24/7 Response
- Insurance Approved
- 5 Star Rating
- A+ BBB Company
- Free Estimates
Professional Restoration Services is Here for You
At Professional Restoration Services, our mission is clear. We want to provide our clients with exceptional service and communication. From the very first phone call until the home or business is fully restored, we will walk with clients every step of the way and put their needs first. Our promise is to do the right thing for the client, every time.
We Get It
Chances are, if you’re visiting our website, that means that something unexpected has happened. Something has gone wrong. Whether a broken dishwasher flooded on your hardwood floors, or a kitchen fire has destroyed your ceiling, we understand that this is a huge disruption. We’re here to help.
It is our mission and our vision to ensure your home or business is restored in a way that exceeds your hopes and expectations while providing you with the most convenient and cost-effective avenues to achieve that goal.
What we do
When something unexpected happens including water damage, fire and smoke damage, storm and wind damage or mold damage, don’t delay, call PRS.
Our professional team will quickly be at your side to assess the damage and give you advice for next steps.
PRS has an A+ BBB rating and we work with ALL insurance agencies. As a homeowner, it is the law that you may work with any mitigation and restoration company you choose.
Sometimes, all the property needs is to be professionally dried out. However, if it is apparent that further work is required, our repair team of general contractors will provide you with a competitive, comprehensive quote to restore your home or business.
Our goal is always to find the best, most cost-effective solution. As owner, Kevin Reinert says, “We’re going to give you the advice we’d give if it was our mother’s home.”
So, whether you own a business and a car just drove through your window (true story, we helped) or your toilet flooded… all night long, we’ve got you covered.
The PRS Advantage
Founded in 2010, Professional Restoration Services itself was a solution to a challenge.
For nearly a decade prior to founding PRS, our owners, Kevin and Amie Reinert, built homes together in the Cary, Holly Springs, Fuquay-Varina area. Their custom builds received numerous awards and accolades including Gold and Silver distinctions in Parade of Homes showcases. The future seemed limitless as their customer list continued to grow.
But life, as it often does, had other plans. Just as Kevin and Amie built their own dream home for their growing family, the Great Recession hit.
We all know the story, the housing market stalled, stopped and crashed.
Luckily, as Amie says, Kevin thrives when there’s a problem he can jump in and solve.
With their extensive knowledge of building and renovating homes, combined with their strong reputation for trustworthiness in the community, they launched Professional Restoration Services.
It is that background and that foundation that drives everything we do at Professional Restoration Services.
First, the extensive knowledge of home-building on which our team is trained, allows us to approach mitigations and repairs in the most efficient way possible.
Second, with first-hand knowledge of that joy a homeowner feels when buying or building their dream home, we appreciate and sympathize with the frustration, anger and sadness when fire, wind, smoke or water cause damage to that home.
Third, and perhaps most important, our owners, Kevin and Amie, don’t take for granted that this community, of which they have both been part for their entire lives, allowed them the opportunity to start from scratch when hard times could have knocked them down.
The expectation that we give the same advice we would give to our own mothers doesn’t come lightly. Because if we don’t, we know we might hear about it from our mothers, or from our neighbors, or on the golf course, or in the grocery store…
You get the idea; this is our community. We’re proud of the work we do. We’re proud of the reviews we receive and we’re proud of the normalcy and peace we can bring to our clients who have been through something unexpected.
The heart of the Triangle, including Cary, Holly Springs, Apex, Fuquay-Varina, Raleigh and Garner is our community. The vibrant tapestry of neighborhoods and families we proudly serve. At Professional Restoration Services, we take pride in our work, knowing that our efforts contribute to the well-being of those in our beloved towns. From the bustling streets of Raleigh to the serene landscapes of Fuquay-Varina, we strive to bring normalcy and peace to our clients who have faced unexpected circumstances. We cherish the reviews that reflect our commitment to excellence and the trust bestowed upon us by our neighbors.
So, every single day, every single client and every single job, we are going to do the right thing for the homeowner.
Fully Invested and Planning for Tomorrow
From a beginning borne of necessity, PRS has steadily grown. Not only does our team continue to grow, but we have recently expanded our office.
Located in Apex, our headquarters now holds office space, a warehouse, parking for our growing fleet of trucks and a training room that can comfortably hold more than 30 people.
In that meeting room, we hold in-person, weekly Work-in-Progress meetings. That vital communication amongst colleagues ensures that every project we undertake maintains steady progress. Nothing gets dropped, nothing gets missed and no client is ever left without knowing exactly where their project stands.
The training room is also often used for continuing education and professional development for industry professionals including insurance agents, and adjusters who work in the insurance industry.
Client Testimonials
