• Water Damage
  • Fire Damage
  • Mold Damage
  • Flood Damage
  • Tree Damage
  • 24/7 Response
  • Insurance Approved
  • 5 Star Rating
  • A+ BBB Company
  • Free Estimates

Professional Restoration Services is Here for You

Professional Restoration Services provides emergency services throughout Raleigh, North Carolina and surrounding areas. We pride ourselves on quick response, quality craftsmanship and overall professionalism within the restoration community.

At PRS we believe that our success rests solely on our ability to repair your loss in a timely manner using the most up to date products and processes in the restoration industry to ensure complete satisfaction in our work. In our efforts to succeed, our employees receive constant training and grow on a continual basis in overall restoration knowledge. It is this relentless pursuit of knowledge, excellence, and professionalism that serves as the foundation of our business.

PRS has the ability to dispatch an immediate response team to your location 24 hours a day, 7 days a week, 365 days a year. You can be confident that we’ll be there when you need us the most.

contact-free inspections

Client Testimonials

We had just moved into our house in Apex at the end of July 2020 and found out there was water damage. I reached out to the company in August and they promptly came out to assess the damage. The mitigation manager came and his guys had the moisture dried up over a weekend. We then dealt with the repair manager who kept us updated and worked with my teaching schedule to have it be as stress free as possible. The owner also came out to check on things. The owner, mitigation manager and repair manager were always accessible. The contractors they worked with followed Covid protocols and the work was completed in October. We were very pleased with all of the repairs and communication with the company. Do not hesitate to call them today!
A S
A S
03:30 02 Feb 21
We had a client that had water damage from a home inspection. PRS responded right away! Literally arrived at my clients home within 20 minutes of my original call. Assessed the situation/damage and were getting it cleaned up by that afternoon. Our client is so pleased. Awesome!!! Highly recommend!!
Wendy Jackson
Wendy Jackson
10:34 15 Oct 20
Extensive smoke and heat damage from fire, as well as water damage from fire dept. Repair quality was excellent. An easy company to work with – I felt like they focus on customer satisfaction.
Dave Hollis
Dave Hollis
15:22 22 Sep 20
PRS is a very responsive and timely service. The work done was quick and completely remediated.
Lanny Schlenz
Lanny Schlenz
18:05 18 Aug 20
I recently had a water leak in the laundry room. I called Professional Restoration Services (PRS), and they were here within an hour. They were very professional, and explained all options in how to deal with the leak damage. Drying didn’t work, and I ended up having to replace the floor and baseboard. PRS did a great job during the entire process. I highly recommend them.
Kathy Ahlmark
Kathy Ahlmark
15:43 29 Jul 20
If you have a disaster such as water pipe bursting in your home I highly recommend that you call Professional Restoration Services. They very quickly assess the situation and get to work immediately. They assign a very experienced project manager which means you can get in touch with someone at anytime who knows all about your problem. They set up a schedule in a calendar form so everyone can follow the plan. It helps to reduce anxiety and eliminates confusion. They have deep experience in such situations and my wife and I were extremely pleased with them.
Richard Wayne
Richard Wayne
20:40 14 Jul 20
Responsive, effective, efficient, professional throughout the process of remediation through repair. Excellent communication + documentation through text + email making the document signatures, insurance info, invoices/payments quick and easy. I got estimates/info from 5 companies + was very, very glad I went w/ PRS. The owner told me they would treat the my project like it was his house and they did so from start to finish.
CJ Bruno
CJ Bruno
20:00 13 Jul 20
Exceptional customer service. They handled our problem very quickly and we couldn’t be happier. Highly recommend!
TrishT T
TrishT T
18:31 29 Jun 20
Remediation crew was great. Called everyday and worked around my schedule to check progress. Repair work ultimately was completed per expectations, would have liked to have CM be more on top of the contractors. CM was great and would do anything, but felt like I needed to monitor them as not all information was transferred to contractors and created some rework.
Tyler Bolick
Tyler Bolick
23:41 15 May 20
Fantastic job by PRS! We had water leak in a bathroom that spread to bedroom and hall wood floors. Can’t say enough about the professionalism, care and excellent work everyone on the team put into restoring our rooms.
KRISTIN HOLDER
KRISTIN HOLDER
14:28 01 Apr 20
Great job, everyone! You all went above and beyond my expectations, from the mitigation process to the end of the project. I am a very pleased client and would not hesitate to refer PRS to anyone I know. Should I ever have another episode of needing help, I would not hesitate to call you again. Many, many thanks. You’re the best.
R.A. O.
R.A. O.
19:56 03 Mar 20
Professional Restoration Services was a great company to work with while I was in the middle of disaster. They responded fast, extracted the water and dried my hardwood floors. I would recommend this company to anyone.
Chris Silliman
Chris Silliman
01:18 27 Jun 17
Professional Restoration Services was a great company to work with while I was in the middle of disaster. They responded fast, extracted the water and dried my hardwood floors. I would recommend this company to anyone.
Chris Silliman
Chris Silliman
13:02 05 May 17