Water Damage and Restoration in Pittsboro NC flooded basement

We recently repaired a home in Pittsboro NC that had water damage.

The residents of this home had gone on vacation. Upon their return home, they walked inside and quickly noticed a squishing sound under their feet. They looked down and discovered that there was water all over the carpet. Where was it coming from? It turns out the entire carpet was soaked. So was one of the walls.

The homeowner quickly realized that a pipe had broken in their home in the kitchen while they were gone. The pipe that brought water from the crawlspace of the home to the kitchen sink was routed through the wall between the kitchen and the living room. When this pipe broke it pumped water into their home.

The homeowner also noticed that in the crawlspace of the home there was 4” of standing water.

They called us. The homeowner’s insurance policy works with us and recommends us. Not every restoration company works with every insurance company. If you have water damage and call us we can tell you if we work with your insurance company or not. In some cases, we can get signed up with the insurer.

We were out right away to assess the damage, stop the leak, and start drying out the crawlspace. Standing water in the crawlspace is never good to have- at best you will end up with a musty scent, at worst you will get mold. We were also able to remove a section of carpet that was waterlogged.

At that point, we were able to draw up an estimate and get it out to the insurance company. An adjuster was out in the next day or two and approved the entire claim.

With the claim approved we were on our way back out to Pittsboro to continue repairing the water damage.

Replaced in this home were cupboards, plumbing, a wall, and the carpet. Our customer had elected to make a few changes. Instead of an exact replacement wall, they wanted drywall. They wanted to change out their carpet color. The old carpet was due to be replaced anyways, so they were happy that they were getting a “free” carpet.

The most difficult part of this water damage restoration was the crawlspace. We used pumps to get excess water out, blowers to circulate the air, and dehumidifiers in an effort to take moisture out of the air.

If you are experiencing flooding or water damage at your home or business please feel free to give us a call. We are located just up the street in Apex, North Carolina.

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