Water Damage Raleigh NC
Professional Restoration Services (PRS) is your local family owned insurance restoration services specialist. Professional Restoration Services is a full-service general contractor who will manage your restoration project from start to finish with our award-winning craftsmanship. Our on-call technicians are available 24 hours and use the latest state-of-the-art technology for a quick, thorough, and guaranteed drying process. Whether you need water damage restoration, water extraction, fire damage restoration, smoke removal or other restoration services Professional Restoration Services (PRS) is your go-to company.
Professional Restoration Services performs water damage removal cleanup 24 hours a day, 365 days a year. Water damage can be very harmful to your home or business and can be hard to detect. Let our certified technicians professionally inspect your home or business, perform water damage extraction and help prevent further damage.
A fire can be devastating to any home or business and depending on the severity of the fire damage, it can put you out of a home and a place to sleep for a long time. Cleanup after fire damage requires specific technical experience thatPRS has. PRS is also a general contractor and can complete your fire damage restoration project from start to finish.
Mold removal of black mold or any type of mold is very serious and PRS takes all proper precautions when it comes to mold removal with proper PPE and certified mold remediation technicians on staff. Call us today for a free inspection if you have mold damage in your home or business.
Some people may not realize that storm damage can often be covered by your insurance company. If you have a tree on your home or a lightning strike that caused smoke damage, call PRS today and let us help even if it’s in the middle of the night.
What Our Customers Are Saying
I had a great experience with PRS on a recent repair for water damage. They were professional, responsive and completed high quality work. It was clear that everyone I had contact with was dedicated to a great customer experience.
Mary Dowdall
17:54 10 Dec 18
I would recommend PRS for their mitigation work in my house. They identified all areas that were damaged and potentially damaged and mitigated in an efficient way. The work was done in a timely manner. Drew the advisor was available all the time to answer my questions and also come check on status updates.
Meet Patel
18:21 13 Nov 18
We had a very unfortunate situation with a slow leak behind our fridge. It caused quite a bit of damage, which insurance wouldn't cover. The PRS guys were kind, sympathetic and professional from the start. They approached the situation in phases, trying to manage the scope of the mitigation as much as possible, while still ensuring the area was completely dried and any mold was addressed. They were very respectful and careful about the rest of our home, covering things so as not to spread the mess any further than necessary. They cleaned up nicely at the end of each day. And they always made sure all my questions and concerns were addressed. On top of that, they were an absolute pleasure to work with. I couldn't recommend them more!
Tina Clyburn
14:45 29 Oct 18
PRS was a great company to work with during a unpleasant situation. Our downstairs bathroom flooded and created a mess. We were thankful to work with our insurance company and PRS to fix all of the problems.
Lynn M
20:59 26 Sep 18
It was a pleasure working with Professional Restoration Services. Bill Daley is a professional, that will walk you through every detail. PRS worked directly with my insurance company taking the burden off of me. My wife and I experienced water damage from a refrigerator leak that demolished our hardwood floors. PRS came in the next day and took care of everything, even as far as when asked, giving their professional opinion on what they recommend we do. Highly, highly recommend this company.
Kenneth Terry
11:48 30 Aug 18
I've had the pleasure of working with Kevin Reinert for many years and have always found he and his TEAM to be TOP SHELF and provide quality service in a prompt manner. I highly recommend them!
John Powell
13:21 28 Aug 18
We recently had a broken water pipe the caused damage to our home while we were out of the country. After a very early morning emergency call, PRS provided immediate support, quality work, and great communication. We are thankful for their amazing work and would recommend them to anyone!
Angie Sutphin
14:05 22 Jun 18
Very professional. Job was not considered finished until I was completely satisfied. They were very responsive and informative throughout the process of putting my home back together. Highly recommend.
William McMahon
23:58 12 Jun 18
I had the best experience with Professional Restoration Services. Our home was heavily damaged during a hail storm. Professional Restoration worked directly with my insurance company to make sure that the insurance company covered everything that needed repair. After Professional Restoration Services constant connection with my insurance company, we were able to get them to fully cover all damages to be repaired. It was great to have Professional Restoration Services be my spokesperson, and to work with someone that I trust and had our best interest at heart. The company has great communication! Kevin was in constant contact with us, explained the process and answered all of our questions along the way. He was very responsive to our calls and emails. They would not stop until all repairs were approved by insurance, and all repairs were done in a timely matter and looks perfect. Its wonderful to have our house back!Less
Danielle Kemper
13:01 04 Jun 18
Mr. Bill Daley came the day after the leak was found under our master bathroom shower and explain what work needed to be complete, he also explain the price up front. Later that same day his crew came and started the work. They were professional and worked very hard. After about a week the work was complete and we were able to sell our home on time. I would recommend PRS to anyone.
Craig Parker
21:23 10 May 18
I have worked in the restoration industry for over 15 years and I can honestly say this is the BEST company I’ve ever had the pleasure of working for. Owners, Kevin & Amie, are fair, kind, caring and responsive and empathetic to customers’ needs. They conduct business with the utmost integrity, which has made me proud to be an employee at PRS. I’m parting with them only due to a work-from-home opportunity, but do so with nothing but the highest regard for the co-workers I now consider an extension of my family. I would highly recommend choosing PRS for your restoration needs, as I have seen the inside of the operation first-hand and can attest to the fact that you are in great hands!
Nicole Pelliccia
10:31 22 Apr 18
I had a bathtub overflow and it flooded the bath, the ceiling below and the hardwood floors, it was a mess. PRS responded quickly and had a team over to check all damage, within hours they had pulled up the carpet and cut out the wet padding, pulled out all the damaged ceiling and started up the blowers. They even came in every day to check the drying. Once it was all dried they set up the repairs. Everything went smooth and working with Bill was great, his understanding of the Insurance and his commitment to making the process as smooth as possible. I could not be happier his team did an excellent job in a timely manner. I would recommend him to anyone
Dennis Palacios
20:40 19 Mar 18
Frozen water pipe in January left us with major water damage in the kitchen, laundry room and den. Kevin Folsom and his team were there right away and handled the entire process professionally and quickly. I highly recommend PRS !
Sheryl Pollard
17:56 09 Mar 18
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Certified Professional
Professional Restoration Services is the only water damage Raleigh company you need to call. We perform all restoration services in Raleigh, Cary, Apex and surrounding cities for water damage restoration, fire damage, mold removal, smoke odor and more. If you are looking for more information on the Water Damage Standards follow this link to the IICRC. PRS is also a licensed general contractor who will manage your restoration project from start to finish for all restoration services. Call us today with the confidence you only need to make one phone call.
